Returned stock buyer
Customer returns and cancelled orders pile up fast and you can't sell them as new. We buy returned stock outright, graded or ungraded, so it stops clogging up your warehouse.
The basics
Returns stock is product that's been sold, then come back, or was never delivered in the first place. Much of it is unused. It just can't go back on sale at full price as brand new. It covers:
Why it happens
Free, easy returns keep customers buying, but a steady share of everything you ship comes back.
Checking, grading and repackaging every item takes staff hours that are usually needed elsewhere.
A trade customer changes their mind or rejects a delivery, and the stock lands back with you.
Opened boxes and scuffed packaging mean it won't sell alongside your new stock at full price.
What we buy
We buy returns and cancelled orders across most consumer categories. Sorted or unsorted, tell us what you know and we'll work from there.
Stock sent back unused and still sealed. Usually the best value.
Opened but unused, or checked and working. Packaging may be marked.
Picked or shipped orders that never reached the customer.
Trade deliveries refused by a retail customer or distributor.
Ungraded, unsorted pallets straight from your returns process.
Showroom and in-store display items coming off the floor.
Why act now
Returns are easy to leave in a corner until there's time to deal with them. That time rarely comes, and the pile keeps growing.
You don't need to sort or grade returns before selling to us. Send us what you know and we'll price it as it is.
How it works
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Read more about how we buy overstock. Also got excess stock from over-ordering or leftover seasonal lines? Add them to the same list.
Why sell to us
Graded or ungraded, we'll look at it as it is. You don't have to process it first.
No commission and no listing costs. The agreed price is what you're paid.
Clear a one-off backlog, or talk to us about taking returns off your hands on a regular basis.
FAQ
Do I need to grade or test returns before selling them?
No. If you've graded them, that helps us price accurately. If you haven't, tell us what you know and we'll value them as they are.
Do you buy damaged or faulty returns?
It depends on the product and the share that's faulty. Tell us roughly what's in the lot and we'll say upfront whether we can make an offer.
Can you take returns on a regular basis?
Yes. If returns build up every month, we can talk about a regular arrangement so they never pile up in the first place.
What's the difference between returns and cancelled orders?
Returns have reached the customer and come back. Cancelled orders were stopped before or during delivery, so they're usually in better condition. We buy both.
Will returned stock be resold under my brand?
If you have rules about where your stock can be resold, tell us at the start. We handle returns stock discreetly and will work within reasonable restrictions.
Tell us what's come back and we'll come back to you with a free, no-obligation cash offer.
